Shipping policy

At Express Supplies USA, we aim to provide fast and reliable shipping for all wholesale towel and linen orders across the United States.

Processing Time:
Orders are typically processed within 1–2 business days. Custom or bulk orders may require additional time depending on volume and availability.

Shipping Methods:
We use trusted carriers to ensure timely delivery. Standard and expedited shipping options are available at checkout based on your location and order size.

Shipping Costs:
Shipping charges are calculated based on order weight, dimensions, and destination. Eligible bulk orders may qualify for discounted or free shipping promotions.

Delivery Time:
Standard delivery usually takes 3–7 business days after dispatch. Expedited delivery options are available upon request.

Tracking Information:
Once your order ships, you’ll receive a confirmation email with tracking details so you can monitor your shipment.

Shipping Locations:
We ship nationwide across the United States. For international or freight shipping inquiries, please contact our support team.

Damaged or Lost Packages:
If your order arrives damaged or is lost in transit, please contact us within 5 business days of delivery for prompt resolution.