Privacy Policy

At Xpress Supply, we realize how important it is to keep your details secret and secure. Protecting the information you entrust to us is our number one responsibility, and we are dedicated to retaining your trust and confidence. This Privacy Policy describes how we collect, utilize, disclose, and protect the details you send us via various means. This Policy also applies to information collected through our digital platforms, such as our Website ("Site"), as well as data shared with our approved marketing partners ("Marketing Partners") and authorized service providers ("Service Providers").

By clarifying our processes, we hope to open up how your information is handled, highlighting our commitment to protecting your privacy and securing your data throughout our activities.

Collection and Use of Business Information

We may collect your data when you:

• Purchase, order, return, exchange, or request info about our products and services.
• Visit or register with our Site.
• Provide comments or suggestions.
We may also collect information from our Service Providers and Marketing Partners.

Online Registration

Online registration on our Site is optional. If you register, you may be asked to give details such as your contact name, business name, address, phone number, email address, password, and business interests. This information simplifies your online purchase experience by pre-populating some fields.

Promotional Email Opt-Out

At Xpress Supply, we respect your preferences. You have the choice to receive promotional emails from us. If, at any point, you decide you no longer want to receive these emails, you can easily opt out by following the instructions in each email.

Other Uses of Business Information

We constantly use your details to enhance our products and services. We may notify you about valuable products, services, sales, and special offers. We may send emails, faxes, mail, or call your company with this information with your permission.

Feedback and Suggestions

Your feedback, recommendations, survey responses, and comments are only used to improve our services.

Disclosure of Business Information

Business Information Disclosure

We ensure strict confidentiality over the information we collect. Unless specified in this Policy, we will not trade, rent, or sell your information without your explicit consent.

Third-Party Service Providers

Products or services ordered from Xpress Supply may be delivered by trusted third-party providers. These suppliers may have confidential access to your data only to perform their tasks. They are not permitted to use your information for any other purposes.

Delivery Services

Rest assured, if your products are transported to you, our delivery service providers have been granted permission to use your information solely for the purpose of delivery, ensuring your data is handled responsibly.

Sale of Business

We reserve the right to give any information about you to a third-party acquirer if we sell or transfer all or part of our business or assets, under the condition that the acquirer agrees to uphold the same level of data protection as us.

Legal Requirements

We may release details in response to legally justified queries, orders, or in accordance with applicable legislation. This process involves a thorough review of the request and a commitment to protect your data to the best of our abilities. We may potentially reveal information to help recover a debt owed by you.

Additional Information About Our Site

Visiting Our Site

You do not need to identify yourself when visiting our Website. However, to analyze and enhance our Site, we gather IP addresses and other information such as page requests, browser type, operating system, and average time spent on them.

Cookies

Our Website uses cookies to improve your surfing experience. Cookies enable us to recognize you on subsequent visits, enhance your shopping experience, and propose relevant products. You can instruct your browser to inform you when you receive a cookie or to refuse cookies, but this may limit the operation of our Site.

Third-Party Links

Our Website may include links to third-party websites. We do not disclose your or your company's information to these third parties without your permission. These connected sites each have privacy policies, which we recommend you read.

Tracer Tags

We utilize tracer tags (Clear GIFs or Web Beacons) to determine which pages you visit on our Website. This allows us to optimize and adapt our Website for future users.

Security of Business Information

We apply administrative, technical, and physical protections to prevent unauthorized access, use, alteration, and disclosure of business info within our custody and control.

Secure Shopping

When you place an order on our Website, your order information, including your credit or debit card number and delivery address, is secured using Secure Sockets Layer (SSL) technology. This assures the secure transmission of your data.

Passwords

We strongly advise you not to share your password with anyone. Xpress Supply will never request your password in unsolicited correspondence.

Order Information

Order info is transmitted via a secure connection. If your web browser does not support this degree of protection, you will be unable to make purchases online. No data transmission over the Internet is completely secure. We strive to protect your details but cannot guarantee their complete security.

Contact Us

If you have any questions or issues about our Privacy or how we handle your business information, please contact us at admin@xpressupply.com. By using our Website, you agree to the terms of our Privacy Policy. We retain the right to amend this Policy at any moment. Any updates will be provided on this page. Thank you for choosing Xpress Supply.
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